This Privacy Policy is effective from 14th May 2024.
Version Number: 2.3
We’re dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our operations.
By continuing your interactions with us, such as by submitting information to us, or using our Services, you confirm that you understand and consent to the collection, use, disclosure, and processing of your personal data (or the personal data of any individual you provide) as described in this Privacy Policy.
We’re dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our operations.
Information We Collect:
Personal Identification Information: Full name, address, email, phone number, and government-issued ID.
Financial Information: Bank account details, transaction history, credit history, and financial transactions.
Technical and Usage Information: IP addresses, browser types, device information, and usage data such as website navigation patterns.
How We Use Your Information:
To provide financial services and customer support.
To enhance and optimize our service offerings.
To comply with legal obligations and to enforce our terms of service.
To communicate important notices or changes in our services.
For internal purposes such as audits, data analysis, and research to improve our products and services.
Sharing Your Information: We may share information with:
Service Providers: Third-party companies that provide services such as data processing, extending credit, fulfilling customer orders, delivering products, managing and enhancing customer data, providing customer service, assessing interest in our services, and conducting customer research or satisfaction surveys.
Legal and Regulatory Authorities: As required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
International Transfers of Personal Information: Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our platform, personalize advertising, analyze site usage, and understand marketing effectiveness. You have the option to accept or reject cookies, and you can configure your browser settings to manage your preferences.
Your Rights: You have certain rights related to your personal information, including:
The right to access and receive a copy of your personal data.
The right to request rectification or erasure of your personal data.
The right to object to processing and the right to portability of your personal data.
The right to withdraw consent at any time where we rely on consent to process your personal data.
Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to Our Privacy Policy: We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised effective date.
Contact Information: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@onetella.com or by mail using the details provided below: 80 Birmingham St, C6, Toronto, Ontario, M8V 3W6, Canada
Dispute Resolution: If you have any complaints regarding our compliance with this policy, you should first contact us. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your personal information in accordance with this policy.
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